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Archived: The Fold Dental Surgery

The provider of this service changed - see old profile

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 3 December 2013
Date of Publication: 7 January 2014
Inspection Report published 07 January 2014 PDF | 79.54 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 3 December 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

We spoke with six people who were registered with the practice. None of the people we had contact with raised any concerns about the care and treatment they had received at the practice.

There was a safeguarding children and vulnerable adults policy for staff to refer to. This was important as it gave staff guidance on what actions to take if abuse was suspected. Local contact numbers for children and adults safeguarding teams were available for staff to contact should they have any concerns. Staff spoken with told us they had received safeguarding training. They demonstrated an understanding of what safeguarding from abuse was and what they should do if they suspected abuse. The dentist was able to give us an example of how they had followed the procedures in place to raise concerns when they suspected abuse.

We saw that staff had access to information about the Mental Capacity Act which gave staff guidance about what to do if a person who used the practice lacked capacity to give formal consent to dental treatment. This made sure people's rights were protected and staff acted in their best interests.

Criminal records bureau (CRB) checks had been undertaken for the staff employed at the practice to ensure they were of good character. The dentists and the qualified nurses working at the practice were registered with the General Dental Council (GDC). The GDC registers all dental care professionals to make sure they are properly qualified and competent to work in the UK. Staff are required to work in accordance with their professional codes of conduct. This further ensured that the people using the service were safe.