You are here

Archived: Ocean House

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 27, 29 November 2012
Date of Publication: 29 December 2012
Inspection Report published 29 December 2012 PDF | 80.1 KB


Inspection carried out on 27, 29 November 2012

During a routine inspection

We visited the home unannounced on 27 November 2012 to meet people using the service. We arranged to meet the manager on 29 November 2012 to review documents and people’s care records.

Ocean House is a respite/short stay home for up to four people with learning disabilities.

There were two people staying at the home for short stays at the time of this inspection. We spoke with one person and observed the staff interacting and communicating with the other person who had complex ways of communicating. We spoke with one care worker and the manager.

We observed that staff and the two people were relaxed with each other; they laughed and enjoyed each others company. Staff knew each person's likes and dislikes and had good relationships with them. They understood how one person communicated and responded to their non verbal cues and gestures.

We spoke with staff who understood what safeguarding was and what they would do if they suspected someone was being abused. Staff told us that they had handovers and support meetings with their line manager.