You are here

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 22 February 2013
Date of Publication: 20 March 2013
Inspection Report published 20 March 2013 PDF | 76.2 KB

Overview

Inspection carried out on 22 February 2013

During a routine inspection

We spoke with three people who spoke highly of the service they received. We observed two people receiving treatment and saw that the dentist gave explanations before and during treatment. We saw that the dentists discussed any relevant changes in the person’s health during their consultation.

We saw that people were able to give feedback on the service through annual satisfaction surveys. We looked at a selection of 20 of these from 2012 and saw that the results were generally positive.

We found that the surgery looked clean and well maintained and people were protected from the risk of infection because appropriate guidance had been followed.

We found the provider had an effective system to regularly assess and monitor the quality of service that people receive.