The Care Quality Commission
  • Community
  • Community healthcare service

Archived: Weight Medics Suffolk Also known as Dulcis Ruffle Ltd

40-41 Abbeygate Street, Bury St Edmunds, Suffolk, IP33 1LW (01284) 799517

Provided and run by:
Dulcis Ruffle Limited

Important: This service was previously registered at a different address - see old profile

All Inspections

29 January 2013

During a routine inspection

We carried out an inspection of the service on the 29 January 2013. We spoke with two people visiting the service that day and with their permission looked at their personal records. We spoke with the manager and the doctor to find out what services and support were offered to people. We reviewed the literature held at the premises and looked at feedback received about the service.

One person told us, 'I find staff very helpful and supportive. Information is clearly explained to me and my medical details are updated at every visit.' Another person told us, 'I have gradually lost weight in a controlled way and feel better for it.'

We found the service was appropriately involving and consulting with people who used the service. People were given adequate information about the service and the risks and benefits of different treatment. This meant they could make an informed choice. People were appropriately assessed before being accepted on the programme and supported throughout their treatment. This increased the chance of successful weight loss.

Medication was used appropriately and was stored and administered safely.

The premises was fit for purpose and ensured that people's privacy and confidentiality were respected.

We have identified some improvements necessary in terms of their staff recruitment processes.