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The Old Rectory Requires improvement

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 24 April 2013
Date of Publication: 29 May 2013
Inspection Report published 29 May 2013 PDF


Inspection carried out on 24 April 2013

During an inspection looking at part of the service

At this inspection we did not speak with people who used the service. This was because some were out taking part in community activities and those who were at home could not communicate verbally. Instead we spent time observing how staff communicated and supported people to see people�s experience of care in the home.

We observed people used all areas of the home. We saw they made use of their bedrooms and enjoyed their hobbies for example, music and DVDs. On the day of the inspection most people were out in the morning in the community.

Staff we spoke with told us they enjoyed their work and felt well supported. We saw staff had received the appropriate training to care for people safely and effectively.

People were knowledgeable and confident about safeguarding vulnerable adults. They understood how people communicated their consent to care on a day to day basis.

Overall people's records were up to date and reflected their needs. Staff personnel records and people's care records were stored securely.