You are here

The Old Rectory Requires improvement

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 19 October 2012
Date of Publication: 4 December 2012
Inspection Report published 4 December 2012 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 19 October 2012, observed how people were being cared for and talked with people who use the service. We talked with staff.

QRP and notifications

Our judgement

There were enough qualified and experienced staff to meet people's needs.

Reasons for our judgement

We observed care which was responsive to the person’s needs, patient and unhurried. During the visit we saw there were enough staff to take people out for their regular activities.

The manager told us there should be five members of staff during the day shifts and two staff at night one of whom would be sleeping. One member of the care staff would have responsibility of cooking during the day. There was a ‘therapist’ who worked in the home and across other provider locations. The manager told us bank staff were used or people asked to work longer to cover uncovered shifts. We saw from the staff rota the provider's recommended staffing levels were achieved.

We saw staff had undertaken mandatory training in 2012 and one staff member told us they were enrolled on the Diploma in Health and Social Care.