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The Old Rectory Requires improvement

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 19 October 2012
Date of Publication: 4 December 2012
Inspection Report published 4 December 2012 PDF

Food and drink should meet people's individual dietary needs (outcome 5)

Meeting this standard

We checked that people who use this service

  • Are supported to have adequate nutrition and hydration.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 19 October 2012, observed how people were being cared for and talked with people who use the service. We talked with staff.

QRP and notifications

Our judgement

People were protected from the risks of inadequate nutrition an hydration

Reasons for our judgement

The provider offered a four weekly menu. There was one hot option at lunchtime and one at dinner time. The four weekly menu was on display in the hall. The menu offered meat, fish and vegetables and a take away once per month. The food was cooked by care staff on the premises. We were told one person was vegetarian and this was catered for.

We observed lunchtime. We saw there were two dining areas to enable people who preferred a quieter meal experience a choice. We saw people ate enthusiastically. We saw there were sufficient staff to serve and provide support and assistance with eating. Two people required assistance with eating. The staff were patient and people received the help they needed to eat at the pace they wanted. We observed adaptive crockery was used when needed.

We saw staff understood people’s appetites, likes and dislikes and recognised changes in weight. Staff assessed people for nutritional risk and where there were concerns they sought specialist support and advice.