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Archived: 182 Ashby Road

The provider of this service changed - see old profile

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 10 December 2013
Date of Publication: 3 January 2014
Inspection Report published 03 January 2014 PDF

Overview

Inspection carried out on 10 December 2013

During a routine inspection

We saw people received the care and support that met their individual needs. We saw that people looked relaxed and comfortable in their home and staff interacted with people in a positive and respectful manner.

We saw that people using the service were encouraged to be independent and helped with cooking, making drinks, and looking after their home. People told us they enjoyed many social activities including going to college, shopping and going to the cinema. One person told us, �We get to plan where we want to go and who we go with.� This meant people were involved in everyday ordinary activities of their choosing.

People told us they could make choices about their food and drink and were supported to be independent with planning, preparing and cooking their meals.

Staffing was organised flexibly to support the planned activities of people using the service. One person told us, �They staff are great, and are always around if I want support.�

Staff received training and support to enable them to meet people�s needs and to provide care and support in a positive and professional manner.