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Archived: Regent Street Dental Surgery

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Inspection report

Date of Inspection: 5 June 2013
Date of Publication: 3 July 2013
Inspection Report published 03 July 2013 PDF | 79.83 KB

Overview

Inspection carried out on 5 June 2013

During a routine inspection

We visited the service on 05 June 2013 between appointments for people’s treatments to check the actions and the improvements that the provider had introduced since the last inspection on 28 February 2012.

During this inspection we saw that the provider had updated their safeguarding policy and procedure. New contact details of the safeguarding authorities were added and clearly instructed people and staff on how to report potential abuse. All staff attended safeguarding training and were aware of the protocols for all three local authority safeguarding teams: Cambridgeshire, Peterborough and Huntingdon, where people who used the service were coming from.

We saw that the provider followed the new Department of Health Guidance regarding infection control and had purchased new equipment which improved infection control.

Increased staffing in the service meant that the procedures for treatment, monitoring, infection control and safeguarding were significantly improved and that people received a much better overall service.

The new quality monitoring system introduced since the last inspection enabled the provider to effectively monitor the quality of service and listen to the views of people who used the service.