The Care Quality Commission
  • Care Home
  • Care home

Archived: Westbury House

2 Blenheim Road, Deal, Kent, CT14 7DB

Provided and run by:
Solor Care South East Ltd

All Inspections

8 May 2013

During a routine inspection

There were 11 people using the service and we met and spoke with some of them. People indicated that they were happy with the service. There was enough skilled and experienced staff to meet people's needs and staff spoke with people in a calm reassuring manner.

Staff were supported and supervised and given the training they needed to provide a good quality service. Records were available and organised as well as accurate and up to date. This meant that people were protected from the risks of unsafe or inappropriate care and treatment.

People were taking part in activities and going out into the community. People were encouraged to be involved in the running of the service including taking part in the cooking and cleaning. People maintained good health as the service worked closely with health and social care professionals.

The home was clean and hygienic which reduced the risks of infections.

3 August 2012

During a routine inspection

We made an unannounced visit to the service and spoke to people who use the service, the manager and to staff members. There were eleven people using the service. We met and spoke to most of them and everyone we spoke to said or expressed that they were happy living at Westbury House.

People told us or expressed that they felt safe and well looked after.

People could express or talk about any problems to the manager and to the staff who would listen and act.

People looked happy and relaxed in the company of each other and staff. People said that they enjoyed their recent holiday.

People expressed that the home was clean and that their bedrooms were kept clean.

People expressed that the food was good. The dining room was accessible and comfortable and people liked to eat together.