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The Christie Private Care part of HCA Healthcare UK Outstanding

All reports

Inspection report

Date of Inspection: 14 August 2013
Date of Publication: 13 September 2013
Inspection Report published 13 September 2013 PDF

Overview

Inspection carried out on 14 August 2013

During a routine inspection

Patients we spoke with expressed their satisfaction with the services provided at The Christie Clinic. Comments received included:

�I am very satisfied that I have been given plenty of information and opportunity to discuss my condition and treatment choices.�

�They [staff] answer your questions openly and honestly and encourage you to voice your concerns.�

"I get the right treatment at the right time from very professional people."

"I need to be admitted frequently. My treatment has been consistently good. They are always expecting me and treat me with courtesy and respect."

Suitable arrangements were in place to minimise the spread of potential infections. Patients were being treated by suitable numbers of appropriately trained staff. Suitable arrangements had been made to monitor the safety and quality of the services provided at The Christie Clinic.