3 July 2013
During a routine inspection
We found that the service planned people's care and treatment in ways that met their needs. We saw that the provider had taken steps to safeguard children and vulnerable adults from the risk of abuse. When we visited, we noted that the premises were clean and met government guidelines for the prevention of infection.
We found that the service followed an appropriate recruitment process, and that staff were skilled, qualified and experienced to perform their roles. We found that the provider had taken steps to assess and monitor the quality of the service, and to improve the service based on feedback received.