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Inspection report

Date of Inspection: 4 February 2014
Date of Publication: 13 March 2014
Inspection Report published 13 March 2014 PDF | 70.48 KB

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 4 February 2014, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with staff.

Our judgement

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare.

Reasons for our judgement

Care and treatment was planned and delivered in a way that was intended to ensure people’s safety and welfare. People we spoke with told us they were always asked about their current medical condition at each visit. We viewed six records and, these all contained all x-rays, oral assessments, medical history and treatment plans.

Medical conditions and allergy information was also recorded on the dental records so that the dentist was aware of these prior to starting any treatment.

Staff said they had received training in Cardio Pulmonary Resuscitation (CPR) and medical emergencies. Staff we spoke with were able to describe the emergency procedure that they would follow in the event of an emergency. Safety equipment was available for use in the event of a medical emergency. The equipment was checked monthly and this was recorded to ensure the kit was stocked adequately and medicines were in date.