You are here

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 9 December 2011
Date of Publication: 4 January 2012
Inspection Report published 4 January 2012 PDF | 45.6 KB

Overview

Inspection carried out on 9 December 2011

During a routine inspection

Some of the people that we met during our visit on 09 December 2011 did not use words to communicate; so we spent some time observing the support being provided to them.

At lunch time, we observed staff sitting alongside people, whilst they helped them with their meals. Assistance was provided at a relaxed pace, and people's dignity was maintained.

We noted that staff were patient and kind and understood the needs of the people that they were supporting.

People told us that they were happy and that they liked the staff.

The atmosphere in the home during our visit was quiet, calm and relaxed.