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Archived: 26 St Marks Road

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Inspection report

Date of Inspection: 31 October 2013
Date of Publication: 12 December 2013
Inspection Report published 12 December 2013 PDF | 75.45 KB


Inspection carried out on 31 October 2013

During a routine inspection

During our inspection we spoke with the manager, four care workers, a visiting healthcare professional and three relatives of people who live at the care home. We spent time with four people whose ability to speak to speak with us was limited by their experience of learning disability. We observed their communication and interaction with staff throughout the course of our inspection visit.

We saw that people were supported by staff to make choices about the care they received. Where people lacked capacity important decisions regarding their health and welfare were considered and agreed by those who knew them best. Relatives, care staff, health and social care professionals and specialist advocates ensured through consultation that these decisions were made in peoples best interests.

Care records we looked at showed that people were well cared for enjoyed a wide range of activities and opportunities to use community learning and recreation resources. One relative we spoke with told us that their relative “really enjoys it” at the care home. Another stated that their relative “seems happy there.”

We saw that systems were in place to ensure safe medication management and administration. Records relating to the care provided were well written, useful aids for staff providing care. These records were managed securely in order to ensure people’s confidentiality.

We noted from records and discussions with staff that well managed recruitment, training and supervision helped to ensure the wellbeing of people who lived there.