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Nayland Lodge Requires improvement

All reports

Inspection report

Date of Inspection: 14 February 2014
Date of Publication: 15 March 2014
Inspection Report published 15 March 2014 PDF | 69.7 KB


Inspection carried out on 14 February 2014

During a routine inspection

People told us that they liked living at Nayland Lodge and that staff were supportive and caring. One person said, "It is really good here, staff are good to us." Another person said, �I love it here.� We found that care was provided according to people's assessed needs and people were included in decisions about how they were to be cared for.

There were effective arrangements to manage medications. Staff were trained and had the skills required to administer medications safely.

We saw that staff were checked appropriately before they commenced working at the service.