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Archived: 36 Hurstville Drive

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Inspection report

Date of Inspection: 6, 19 August 2013
Date of Publication: 10 October 2013
Inspection Report published 10 October 2013 PDF | 72.85 KB

Overview

Inspection carried out on 6, 19 August 2013

During a routine inspection

We visited the service on 6 August and 19 August 2013 as part of our scheduled inspection programme and also to check that improvements had been made regarding records

We also spoke with two relatives of people who use the service. They told us they were very happy with the care provided. They said they were kept informed about any changes to their relatives care and treatment. Relatives knew how to raise concerns and felt their concerns were acted on swiftly. They also told us there was plenty of staff on duty when they visited and the home was very clean and well maintained.

We found medication was administered safely to people. People were given appropriate support where required, to ensure they had taken their medication. We found people's personal records were accurate, fit for purpose, kept securely and could be located promptly when needed. Staff records and other records relevant to the management of the service were accurate and fit for purpose.