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Archived: 74 Sir Evelyn Road

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 8 October 2012
Date of Publication: 13 October 2012
Inspection Report published 13 October 2012 PDF

Overview

Inspection carried out on 8 October 2012

During a routine inspection

People living in the service had a limited ability to communicate with us but we were able to speak to some people and communicate with others with the assistance of staff. People told us that they were happy living in the home and that they liked the support they received. One person said, "I enjoy cooking meals with the staff. I get to choose my own food and they help me to cook it". Another person indicated that they were happy in their home and showed open affection to the staff supporting them. We found that the care and support that people received was well planned and sensitively delivered. People were supported to eat a balanced and healthy diet, they were given choice and had their preferences taken into account. We found that staff were given appropriate professional development in order to allow them to care and support people to the best of their ability. We found that the service were actively taking peoples' views into account and using them to improve the quality of care and support provided.