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Archived: InSafeHands Limited

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All reports

Inspection report

Date of Inspection: 5 September 2011
Date of Publication: 14 November 2011
Inspection Report published 14 November 2011 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

Our judgement

The service provides enough staff with the right qualities to meet the needs of the people they are supporting at the present time.

User experience

The people that we spoke to during the home visits were very positive about the quality of the staff members supporting them and how they carried out their work. One person told us; “very professional”.

Other evidence

The staff roster was looked at during the inspection. This showed who was supporting an individual and when. This is also used to check if support could be provided to a new person using the service or to someone whose needs have changed. The agency tries to limit the numbers of staff members who visit each person so that there is less likelihood of any problems occurring.

We did not identify any staffing issues during our visit and the staff members we spoke to know the people they were supporting very well.