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Archived: Elite Home Care Solutions

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All reports

Inspection report


During a check to make sure that the improvements required had been made

During the last inspection on 6 September 2013 the service was found not to be meeting Regulation 13 of the Health and Social Care Act 2008 (Regulated Activities), Regulations 2010 - management of medicines. We found the medicine policy lacked clarity for staff in relation to the disposal of refused medicines and staffs' involvement/role when service users were prescribed controlled medicines. We issued a compliance action in order to secure compliance with the regulation.

Following this the provider wrote to us telling us what action they would take to become compliant. For this follow up inspection the provider forwarded the evidence we requested to us. This showed that new arrangements had been put into place to address the above shortfall.

The medicines policy has been revised and a new controlled medicines policy is in place. These make it clear what the staffs' role and involvement is when service users are prescribed controlled medicines. Also received was evidence showing us that new arrangements were in place for the recording of refused medicines. This included guidance for staff on the new arrangements for the disposal of these medicines.

The above action taken by the provider will ensure staff have clear guidance about the administration of certain medicines and better account for medicines that the service user may refuse.