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Archived: Clive Zane Limited

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Inspection report

Date of Inspection: 5 August 2013
Date of Publication: 3 September 2013
Inspection Report published 03 September 2013 PDF | 71.19 KB

Overview

Inspection carried out on 5 August 2013

During a routine inspection

We were unable to speak to people using the service and have used their written feedback to support our findings. People did not make specific comments but rated the service highly.

People received sufficient information about the services provided and their individual treatment options to enable them to make a decision about treatment. A detailed medical history was taken for each person and discussed during their appointment. There were suitable arrangements in case of a medical emergency and staff had received life support training.

There were effective systems in place to reduce the risk of infection. Staff were able to describe the decontamination process to us and provided evidence to show that checks were carried out on all aspects of infection control and prevention.

Staff received suitable training and were registered with their professional bodies. There were systems in place to monitor the quality of the service.