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Archived: IAS 65 Chorley Road Good

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Inspection report

Date of Inspection: 31 October 2013
Date of Publication: 22 November 2013
Inspection Report published 22 November 2013 PDF | 74.21 KB

Overview

Inspection carried out on 31 October 2013

During a routine inspection

We spoke with three people who used the service who told us staff respected privacy and dignity when supporting them with personal care. One person told us: �They are always nice.�

We observed support workers washing their hands before and after assisting people with personal care. We saw support workers had attended training in relation to infection prevention and control which was updated on a regular basis.

We saw there was a training coordinator who provided �cascade� training to support staff. This training included; abuse, health and safety, food hygiene, first aid, epilepsy, infection control and breakaway techniques.

The support workers we spoke with told us there were regular staff meetings and a system of formal staff supervision. Staff told us the manager was approachable and they would feel comfortable raising any concerns with her.