20 September 2013
During an inspection looking at part of the service
Although the practice is operational on a part time basis, there is a central booking line that puts patients through to a call centre to make an appointment. The appointments are then filled out electronically for the practice to see. This system also works for emergency appointments. In these cases an alert is sent to the practice to inform of the emergency appointment.
On 19 March 2013 we inspected the practice and issued two warning notices, one involving safeguarding and another regarding infection control. We found that appropriate steps had been taken to address the issues raised.
At the time of our inspection no people were present for appointments.