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Inspection report

Date of Inspection: 23 September 2013
Date of Publication: 24 October 2013
Inspection Report published 24 October 2013 PDF

Overview

Inspection carried out on 23 September 2013

During a routine inspection

People at the home said they were very happy living there, and that they felt their needs were being met. We found documentary evidence to show that care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. People said that they believed they were safe living at the home. People were offered a varied diet and had access to food and drinks at all times of the day. The provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening by way of staff training, and regular assessment of people�s needs and situation. The staff were supported to deliver care and treatment safely and to an appropriate standard through training and supervision. One person said " The home is a very calm place, and we all know what to do if there are problems. " Another said " I think the staff know what they are doing and that I am cared for in a really nice way." Another said, " The staff spend a lot of time with us making sure we are ok. They talk to us about our interests, and help us decide on activities and outings."