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Archived: Crompton Court Residential Care Home

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Inspection report

Date of Inspection: 11 December 2013
Date of Publication: 9 January 2014
Inspection Report published 09 January 2014 PDF | 77.84 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 11 December 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We spoke to the manager of the home who told us about the recruitment process. We looked at records for two staff members, one who had first been employed in July 2013 and the other in August 2013. We saw that the manager had received two written references for each carer which included statements that they were honest, reliable and trustworthy and selection was made following an interview.

The recruitment checks necessary and set out in Regulation 21 of the under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 to ensure that workers were not barred from working with vulnerable people had been carried out. Neither carer had started working at the home until a current DBS certificate had been seen by the manager. This was clearly recorded.

The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups. It replaced the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

The manager told us that they had seen evidence of qualifications such as National Vocational Qualification in Care certificates for new workers. All new staff had undergone an induction program and we saw that this was in accordance with the Skills for Care Common Induction Standards for social care.

This showed us that the service operated an effective recruitment process which ensured that people using the service were protected from the risk of being cared for by unsuitable care workers.