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Chandlers Ford Care Home Good

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Inspection report

Date of Inspection: 9 July 2014
Date of Publication: 5 August 2014
Inspection Report published 05 August 2014 PDF | 95.73 KB


Inspection carried out on 9 July 2014

During a routine inspection

We considered all the evidence we had gathered under the outcomes we inspected. We used the information to answer the five questions we always ask;

Is the service safe?

Is the service effective?

Is the service caring?

Is the service responsive?

Is the service well-led?

This is a summary of what we found �

If you want to see the evidence supporting our summary please read the full report.

Is the service safe?

We found that people�s care needs had been assessed, recorded, and risk assessed. However, some people were supported to eat in positions which put them at risk of choking. We have asked the provider to tell us what they are going to do to meet the requirements of the law in relation to supporting people to eat safely.

The home was clean on the day of our inspection. There were effective systems in place to protect people from the risk of infection.

CQC monitors the operation of the Deprivation of Liberty Safeguards which applies to care homes. While no applications have been submitted under the safeguards, we have asked the provider to consider whether any applications should be made.

Is the service effective?

The service was not effective. The provider was not complying with the requirements of the Mental Capacity Act 2005 (MCA). We saw that, people�s mental capacity had not been assessed, where appropriate. We have asked the provider to tell us what they are going to do to meet the requirements of the law in relation to the MCA.

People told us they were happy with the care they received and it met their needs.

Is the service caring?

The service was caring. We observed care workers who were sensitive in the support they offered people and the way they asked people about their wishes. Many staff had worked in the home for a long period of time and this was reflected in the consistency of care people received.

Is the service responsive?

The service was responsive to people�s needs. We found evidence which showed that the service was regularly monitored and that changes were implemented where necessary.

Is the service well led?

The service was well led. We found there was evidence that care plans were reviewed regularly and the registered manager carried out monitoring checks. The registered manager responded to our concerns immediately on the day of the inspection.