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Archived: Castle Park

The provider of this service changed - see old profile

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Inspection report

Date of Inspection: 3 December 2012
Date of Publication: 21 December 2012
Inspection Report published 21 December 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, reviewed information sent to us by other organisations, carried out a visit on 3 December 2012 and observed how people were being cared for. We checked how people were cared for at each stage of their treatment and care, talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

We saw that the home had a safeguarding vulnerable adult's policy. We found that the home had clear systems and policies in place for managing safeguarding incidents.

The registered manager reported important events that affected people's welfare, health and safety to the Care Quality Commission (CQC) and other appropriate bodies so that, where needed, action can be taken.

Staff we spoke with were aware of the signs of abuse and who they should report this to, if abuse was alleged or suspected. Staff said they felt able to report concerns to the home's manager. All of the staff we spoke with were aware of the homes whistle blowing policy. Staff told us that they would raise any concerns with the manager or provider.

We saw that one persons health needs meant they should have a sugar restricted diet. The person has requested that their diet was not restricted. We looked at the persons care plan and this showed us that staff had fully considered the persons capacity for making this decision and had discussed this with the person’s family and other professionals.

All of the people we spoke with told us told us that they felt safe at the home. One person told us “I do feel it is safe here” and a relative told us “yes they are safe, the staff make sure of that”.