You are here

Archived: Blenheim Court Requires improvement

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 28 November 2011
Date of Publication: 4 January 2012
Inspection Report published 4 January 2012 PDF

Overview

Inspection carried out on 28 November 2011

During a routine inspection

Some people who live at Blenheim Court have some conditions that mean we had difficulty talking with them. Other people were able to express their views clearly. Due to people�s communication needs we used informal methods of observation during the site visit. We sat with people in the lounges, observed care practices ,and saw how staff and people interacted with each other.

People told us that they were generally happy living at the home and that they were satisfied with the care they received. People said,� I am well looked after here." "It's a marvellous place." "The staff are so nice."

We spoke with 5 relatives who were visiting the home and they confirmed that they were satisfied with the care provided. One told us "The staff are great, they think so much about the residents." And another confirmed that "The care is excellent, I have no worries and I sleep at night knowing �Y� is being looked after.�

We spoke with Sheffield Local Authority, Contracting and Commissioning Department and they told us that they had no concerns regarding contract compliance.

An authorised representative from Sheffield Local Involvement network (LINk�s) visited the service this year. They reported on good practice especially around the standards of care and daily activities and felt people were well looked after.