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Ash Grange Nursing Home Good

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 30 January 2013
Date of Publication: 22 February 2013
Inspection Report published 22 February 2013 PDF

Overview

Inspection carried out on 30 January 2013

During a routine inspection

During our inspection we spoke with the home manager, who had been in post for seven weeks. The manager told us they had identified areas for development to improve standards in the home.

We found morale amongst staff was generally low due to management changes and new ways of working. The manager told us they were aware of this and were working with staff to ensure the impact did not negatively affect people living at the home.

One member of staff told us, �The new management team is making sure things are dealt with professionally. I am passionate about this home and I know that staff care about the people who live here�.

We spoke with people who lived in the home, their relatives, staff and two visiting professionals.

One relative told us, �The care is very good here. The nurses and care staff are great. I am more than happy with the home�.

We checked how people were involved in the service they received. They attended regular meetings and participated in their care reviews. We found that people�s care needs were being adequately met.

We saw that some measures were in place to ensure people�s safety. However people subject to bed rail restrictions were not having their needs regularly reviewed in this respect.

We found there were sufficient staffing levels at the home.

We found that there was an effective system in place for monitoring the quality of the service. This included infection control measures to ensure acceptable standards of hygiene.