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Archived: Wansbeck Care Home Good

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All reports

Inspection report

Date of Inspection: 13 March 2014
Date of Publication: 23 April 2014
Inspection Report published 23 April 2014 PDF

People should be safe from harm from unsafe or unsuitable equipment (outcome 11)

Not met this standard

We checked that people who use this service

  • Are not at risk of harm from unsafe or unsuitable equipment (medical and non-medical equipment, furnishings or fittings).
  • Benefit from equipment that is comfortable and meets their needs.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 13 March 2014, talked with people who use the service and talked with staff. We reviewed information given to us by the provider and talked with other authorities.

Our judgement

People were not fully protected from unsafe or unsuitable equipment.

Reasons for our judgement

We did not plan to inspect this essential standard. However, we identified concerns with equipment during our inspection which led us to look at this regulation.

We spent time looking around the home and checking people’s bedrooms. We noticed that two people had been sleeping on beds that had overlay mattresses on. These are pressure relieving mattresses which are designed to be placed on top of an existing mattress. We observed that there was no existing mattress in place. This was a pressure sore risk. Staff immediately ensured that the correct mattresses were put on these beds. We also saw that two people’s armchair cushions were missing. The manager informed us that these cushions had probably been lost.

We went into the laundry room. We noticed that some soiled clothing was stored on the floor. The manager explained that there was a lack of laundry baskets and trollies. In one bathroom we visited, the laundry basket was cracked. This was a health and safety risk. At the end of our inspection, the manager explained that more laundry storage equipment had been ordered.

We checked the kitchen and noticed that the dishwasher was out of use. Kitchen staff had to wash the dishes by hand. The manager explained that the non-functioning dishwasher had been reported to their maintenance department.

Staff informed us that the bath hoist in the ground floor bathroom was not working. The manager explained that this had also been reported to the maintenance department. Staff informed us and our own observations confirmed that other bathing facilities were available.

We concluded that people were not fully protected from unsafe or unsuitable equipment.

We spoke with the manager and regional manager. They informed us that they were already aware of many of the concerns we had raised and were in the process of addressing them immediately.