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Archived: Wansbeck Care Home Good

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Inspection report

Date of Inspection: 13 March 2014
Date of Publication: 23 April 2014
Inspection Report published 23 April 2014 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Not met this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 13 March 2014, talked with people who use the service and talked with staff. We reviewed information given to us by the provider and talked with other authorities.

Our judgement

People who used the service, staff and visitors were not fully protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

Prior to our inspection, we received information of concern about the condition of the premises. We therefore carried out an inspection to look at this regulation.

We spent time looking around the home. We noticed that plaster was damaged in certain areas. We checked the kitchen and noticed that an area of wall was covered by black bin bag lining following plaster damage.

An area of piping and wires was exposed in one area of the home at ceiling height. The manager explained that a boiler had been fitted and the piping and wires had not been boxed in yet.

The hairdressing room, which was in use, was also used as a storage area for a fridge, freezer and hot trolley as well as other equipment such as ladders and wood. We noticed that paintwork was peeling in various places and a damaged piece of wood had been used to box in underneath the sink.

We noticed that many of the ceiling tiles were brown and discoloured. These looked unsightly. In one downstairs bathroom, we saw that some ceiling tiles were bulging and damaged. We considered that this was a health and safety risk.

We checked the laundry room on the ground floor. We noticed that there was a lack of shelving and storage areas to ensure that laundry was stored appropriately. We also checked the lounge areas. In one of the lounges we visited, part of the carpet strip had come off which left a raised edge of carpet which we considered was a trip hazard.

We saw many instances where paint and plaster was peeling. In addition, some of the silicone sealant in the bathrooms and hairdressing room was mouldy or grimy. This issue had already started to be addressed. During our visit, the maintenance man had renewed the silicone in the ground floor bathroom.

When we visited people in their rooms we noted that there were several maintenance issues which needed addressing. We noticed that one person’s en-suite door handle was loose and the tops of the screws were revealed. This was a health and safety risk. Two people’s en-suite taps were not working; one person’s hot tap and another person’s cold tap.

We saw that fire extinguishers were stored on the walls at various locations around the home. The manager explained that these were serviced annually. We noticed that these had last been serviced in February 2013. The manager explained that they were aware of this and were in the process of organising annual testing.

We considered that the provider had not taken steps to provide care in an environment that was adequately maintained.

We spoke with the manager and regional manager about our concerns. They informed us that they were already aware of many of the issues we raised. They also informed us of their plans to refurbish and redecorate the home.