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Archived: Wansbeck Care Home Good

The provider of this service changed - see old profile

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All reports

Inspection report

Date of Inspection: 11 June 2014
Date of Publication: 22 July 2014
Inspection Report published 22 July 2014 PDF

People should be safe from harm from unsafe or unsuitable equipment (outcome 11)

Meeting this standard

We checked that people who use this service

  • Are not at risk of harm from unsafe or unsuitable equipment (medical and non-medical equipment, furnishings or fittings).
  • Benefit from equipment that is comfortable and meets their needs.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 11 June 2014, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and reviewed information given to us by the provider. We talked with other authorities and talked with local groups of people in the community or voluntary sector.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

People were protected from unsafe or unsuitable equipment.

Reasons for our judgement

When we last inspected the service on the 13 March 2014, we told the provider that they were not meeting this regulation. We said, “People were not fully protected from unsafe or unsuitable equipment.” We found that some equipment was broken including a bath hoist. Other equipment such as pressure relieving mattresses were not being used correctly. We judged that this had a minor impact on people who used the service and told the provider to take action.

Following our inspection, the provider wrote to us and told us what actions they were going to take to improve.

At this inspection, we spent time examining equipment in the home. We saw that equipment was now in good working order and being used correctly. We found that overlay pressure relieving mattresses used to support pressure care were now correctly positioned over existing mattresses. Some people had adjustable beds in their rooms which could be raised or lowered to help them get in and out of bed safely.

We observed that cushions were now available on all but one of the armchairs. Individual slings for people who needed to be hoisted with transfers were placed in their bedrooms to ensure that these were easily accessible for staff and were suitable for each individual. We noticed that there were chair hoists in bathrooms to support people to get in and out of the bath.

We looked in the laundry and saw that new easily cleanable laundry baskets and trollies had been purchased. One care worker told us, “It’s much better now, we’ve got new laundry baskets.” We checked in the kitchen and observed that the dishwasher had been fixed and was fully operational.

We looked at equipment maintenance records. We found evidence that wheelchairs and adjustable beds were regularly checked to make sure they were safe and fully operational. We saw certificates which confirmed that the passenger lift and other lifting equipment, such as hoists, had been serviced by an appropriate external contractor and were in good working order. The services were carried out every six months as required by health and safety legislation.

We noted records of fire safety equipment which showed that equipment and checks were up to date and in good order. There had been six fire extinguishers replaced since the last inspection. Ventilation fans were checked on a monthly basis and any faults had been reported for attention. We checked maintenance records of other equipment such as the call bell system and bed rails. These showed that the equipment was safe and fully operational.