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Archived: Elite Event Medical Services Ltd

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All reports

Inspection report

Date of Inspection: 28 February 2014
Date of Publication: 28 March 2014
Inspection Report published 28 March 2014 PDF

Overview

Inspection carried out on 28 February 2014

During a routine inspection

When we visited the provider�s site we spoke with the manager who told us how the service operated. We were not able to speak with patients due to the nature of the service.

We saw that patients and event organisers had commented on their experience of the service through various measures, for example, comment cards and emails. One event organiser commented �The team are wonderful to work with and provide a fantastic first aid service.�

Ambulances and equipment were cleaned and stored appropriately. The type of equipment available was appropriate and sufficient for the service purpose. We saw that there was a system in place to maintain equipment so that it was safe to use. Staff told us that they were trained to use all the equipment safely.

We spoke to three staff who told us that they felt well supported by the team and received regular training appropriate for their role. One staff member told us that, �Everybody says it�s the best company they�ve worked for.�

We reviewed patient care records and saw that they were completed appropriately. We saw certificates and documentation that demonstrated the ambulances and medical equipment were checked, tested and maintained to a high standard. We saw records were stored securely to maintain confidentiality, prevent unauthorised access and allowed them to be located quickly.