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Inspection report

Date of Inspection: 9 August 2012
Date of Publication: 23 August 2012
Inspection Report published 23 August 2012 PDF

Overview

Inspection carried out on 9 August 2012

During a routine inspection

People who were able to speak with us told us the staff involved them in decisions about the home. One person told us, �I know what is going on. The girls tell us about everything going on here�. One person we spoke with told us the staff often discussed her care plans with her and told us she staff involve her in her care.

People told us they were happy at Hallgarth Care Home and that staff supported them well with their healthcare needs. People we spoke with told us they received regular medical care from their GP and from other healthcare professionals such as dentists, opticians, chiropodists and dieticians when required. One person told us, �They get the doctor for me when I am poorly�. Another person told us, �I had the doctor in when I was taken bad with my chest�.

Other comments from people who used the service included:

�Staff are kind and helpful.�

�They listen to what you had to say, but sometimes they are so busy they don�t have time to sit and talk to us.�

�I moved here because I like it better than my previous place.�