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Archived: Chiltern Court

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All reports

Inspection report

Date of Inspection: 20 December 2011
Date of Publication: 20 January 2012
Inspection Report published 20 January 2012 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

Our judgement

People received care that met their assessed needs. Staff were sufficient in number and held the appropriate skills, qualifications and experience. On the basis of the evidence provided and what people told us we found the service to be compliant with this outcome.

User experience

People told us that staff were appropriately trained and there were generally sufficient staff on duty to meet their needs.

Other evidence

At the time of this review people were being cared for on two floors. We reviewed the staff rota and observed that the staffing levels in terms of skills and numbers were adequate to meet the care needs of people who lived in the home over any twenty-four hour period.

We noted on each floor there were a registered nurse and four health care assistants. During the night this number was reduced to two trained nurses and three health care assistants.

Care staff told us that they worked long days but this was their choice. We saw in the staff files that we looked at that staff had signed a disclaimer in line with the European working time directive which enabled them to work more than four long days per week.