• Mental Health
  • Independent mental health service

Archived: Barrs Court Mews

Overall: Good read more about inspection ratings

Flat 1 Barrs Court Mews, Barrs Court Road, Hereford, Herefordshire, HR1 1EQ (01432) 275467

Provided and run by:
Maplyn Care Services Ltd

Latest inspection summary

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Background to this inspection

Updated 20 April 2017

Maplyn Care Services Limited provide community-based mental health services for adults of working age at Barrs Court Mews in Hereford. Barrs Court Mews is a registered location since 3 January 2017. The location accommodates and provides rehabilitative support for both males and females who live in self-contained flats.

We will review the registration for this location in order to establish whether this provider is more suited to the adult social care directorate. There was a registered manager in place and the service is registered for treatment of disease, disorder or injury under the Health & Social Care Act 2008.

The service offers a range of supportive intervention for those using the service who have complex mental healthcare needs including issues with substance misuse and social problems. The maximum amount of people who reside at Barrs Court Mews is five. At the time of inspection there were three flats occupied. Each person had their own flat with a bathroom, bedroom and kitchen/lounge area.

Some people who use the service may be subject to a community treatment order under the Mental Health Act 1983 (amended 2007) or a conditional discharge from the courts. People who use the service are able to leave the building at will as every person has a key to the front door and their individual flats.

All the people who use the service at Barrs Court Mews hold a tenancy agreement for their accommodation. This meant that the flats are considered to be their home.

Barrs Court Mews has not been inspected prior to this inspection. Barrs Court Mews started to provide care and treatment on 13 November 2015.

Overall inspection

Good

Updated 20 April 2017

We rated Barrs Court Mews good overall because;

  • People who use the services had access to support from staff 24 hours a day including up to three hours of individual time for support and guidance.
  • Staff helped people who use the service to achieve independent living and manage their long term chronic mental health issues including substance misuse issues.
  • The environment at Barrs Court Mews was visibly clean. The flats were recently built and in good decorative order.
  • People who use the services were able to personalise their flats.
  • Staff received an induction period and mandatory training, including shadowing a member of staff before completing shifts on their own.
  • There was effective liaison and partnership working between the staff and external professionals at Barrs Court Mews and the community mental health teams who were involved with the people who used the services.
  • Staff received regular supervision and de-briefings following serious and untoward incidents.
  • People who used the services actively contributed to their support plans and there was evidence of the collaborative work between the service user and staff working towards personalised goals.

However:

  • People who used the services were unsure about how to access advocacy services and there was no information about advocacy services displayed on the premises.