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Manor Park Care Home Requires improvement

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 6 June 2013
Date of Publication: 30 August 2013
Inspection Report published 30 August 2013 PDF

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 6 June 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

Reasons for our judgement

We spoke with the nurse on the general nursing unit who was able to describe the ordering, delivery and returns processes and procedures. We reviewed relevant paperwork which showed the ordering and delivery procedures had been followed correctly. We looked in the medication returns book currently in use as well as completed ones which were stored in the clinic room. We found these were consistently well completed with all the appropriate information including two signatures and a record of whether the medication had been destroyed or returned. We saw the clinic room was kept locked. Medication was appropriately stored and secured within the clinic room. We checked the system for recording controlled drugs and checked a sample of the stock and found it to be correct.

We looked at the medication administration record charts for three people on the general nursing unit. These included photo identification and identified any allergies the person had. The charts were clearly written and well maintained. We saw the medication trolley was appropriately stored. We checked in the medicine trolley and saw prescribed medication was delivered to the home in pre filled blister packs for each person in the home. The packs were clearly labelled.

We saw the home had a medicines policy in place. Medicines audits were completed by staff working at the home to measure the safe handling of medicines, in line with the homes policy and current guidance.