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Inspection report

Date of Inspection: 14 November 2013
Date of Publication: 17 December 2013
Inspection Report published 17 December 2013 PDF

Overview

Inspection carried out on 14 November 2013

During a routine inspection

This was an unannounced inspection and the second inspection since registering with us in September 2011. At present the domiciliary care service is small, providing personal care and support to people within a Supported Living scheme. One person was currently receiving support with medication on a regular basis and another person had recently received temporary support with personal care and was now independent. We spoke with this person and spent time at the registered office talking with the provider and looking at some of their key documents. The person we spoke to who had received the service showed us their records that were kept in their home and told us they felt the care and support given by the service was �yes, very good� and met their needs in a caring way.

We saw that care and support was well planned and delivered effectively, with people being involved with assessing what their needs were and deciding how their care should be delivered. Where risks were identified, plans were in place to minimise those risks. The service referred health issues to appropriate health professionals and kept clear records to enable staff to understand how to deliver care in a person centred way.

The service had robust recruitment processes in place to ensure that people were safe and there were effective systems in place to reduce the risk and spread of infection.

We found that Culmside Support LLP was meeting all of the outcomes we inspected.