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Sharnbrook Care Home Limited Good Also known as Sharnbrook Lodge

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 11 April 2013
Date of Publication: 8 May 2013
Inspection Report published 8 May 2013 PDF

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 11 April 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

People experienced care, treatment and support that met their needs and protected their rights.

Reasons for our judgement

Our inspection of 06 June 2012 found people did not always experience appropriate care and support because the delivery of care did not promote people’s welfare and well being by taking into account their individual mental, social and emotional needs.

We visited the home on 11 April 2013. People told us there were activities provided daily at the home. One person said, “I don’t like getting involved in activities. I consider myself a loner and prefer to stay in my room. Staff respects my wishes.” We saw people were engaged in a board game of scrabble during the afternoon. The hairdresser was present at the home and most people chose to have their hair done.

The registered manager told us that the activity programme had been reviewed to ensure activities were meaningfully and suited people’s needs and interests. We saw the activity programme provided people with the opportunity to participate with gentle exercises daily. It also provided social interactions on a one to one basis and for people to be engaged in board games, word searches and puzzles. The registered manager told us that a facilitator was employed every other week to facilitate an armchair exercise class. This enabled people to maintain their mobility. We saw evidence that some people were engaged once a week in a fall prevention exercise programme facilitated by a chartered physiotherapist. This enabled people to maintain their posture and mobility. We saw evidence which confirmed two staff members had undertaken training to support them to develop the activity programme in the home. This meant measures had been taken to ensure the activities provided to people were meaningful and suited their needs.

We spoke with two people who lived at the home, a visiting family member and a visitor. People said they enjoyed the meals and were provided with plenty of food. They told us there were choices of food and they could request an alternative if required. A visitor to the service said, “The food served here is very nice. There are two choices on the food menu daily. I have eaten the food here and it is very nice.”

People were complimentary about the care provided. A family member said, “I am very happy with the care my…receives. If there are changes to the care plan we are made aware.” A visitor told us, “Sharnbrook Care Home is a good home. Staff understand the needs of residents. You never hear the bell ringing for long in here.”

People’s needs were assessed and care and treatment was planned and delivered in a way that ensured people’s safety and welfare.

We looked at care records for three people living in the home. There was evidence people's needs were assessed prior to moving into the home. We saw evidence that the care plans had been developed with consultation and involvement with family members where necessary. Where risks had been identified to the person’s health and welfare they were supported by action plans to promote people’s safety. We saw the plans were evaluated on a regular basis. Staff spoken with said if there were changes to people’s care needs family members would be consulted. Two of the care plans we looked at were signed by family members. This meant people were consulted, involved and in agreement with the contents of their care plans.

There were arrangements in place to deal with foreseeable emergencies.

The registered manager told us that the home had procedures in place to deal with emergencies which were likely expected to arise from time to time. Examples of possible emergencies occurring were the passenger lift breaking down, a gas leak or an electrical fault. We saw there were telephone numbers displayed in the office which were accessible to staff should they be required. Staff spoken with said they were aware of the procedures and telephone numbers should they be required in an emergency. This meant the service had appropriate arrangements in the event of an emergency occurring.