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Archived: Astley Grange (Huddersfield)

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Inspection report

Date of Inspection: 9, 14 May 2013
Date of Publication: 31 May 2013
Inspection Report published 31 May 2013 PDF | 92.59 KB

Overview

Inspection carried out on 9, 14 May 2013

During a routine inspection

During our inspection visit we were able to speak with three people living at the home and four relatives. These are some of the things they told us.

"I can't complain at all the staff are friendly and helpful."

"The staff are lovely here."

"I find it ok living here."

"The staff are very good and the care here is adequate."

We observed interactions between care workers and people using the service and found that staff spoke with people in a polite and respectful manner.

Staff told us that they liked working at the home but did not have enough staff to meet the needs of the residents.

Following the initial visit, we also returned to the service the morning of a second day. This was because the registered manager was unavailable on the day of the first inspection and we required information from the registered manager to make our judgments.