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All reports

Inspection report

Date of Inspection: 22 November 2011
Date of Publication: 11 January 2012
Inspection Report published 11 January 2012 PDF | 40.54 KB

Overview

Inspection carried out on 22 November 2011

During an inspection in response to concerns

We received information about people’s concerns with the service and the support being provided. Health care professionals told us about their individual experiences. Concerns had been raised within the local safeguarding forum following an alert being made. The local authority was in contact with the service about their concerns and the improvements needed to be made.

The concerns related to record keeping, missed calls and liaising with other professionals.