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Archived: Ryedale Home Care

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Inspection report

Date of Inspection: 24 August 2012
Date of Publication: 25 September 2012
Inspection Report published 25 September 2012 PDF | 46.58 KB

Overview

Inspection carried out on 24 August 2012

During a routine inspection

We spoke with two people who used the service and two carers of people who used the service. People told us they were consulted about their care and that their preferences were listened to and acted upon. They told us they received the care they needed and that the staff took time to explain what they were there to help with. They told us staff did not rush. One person told us, ' I think they are very good and can’t think of anything they could do better.' Another person told us, 'They usually arrive on time and they stay longer if there’s an emergency.'