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Archived: Direct Health (Coventry)

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Inspection report

Date of Inspection: 14 January 2013
Date of Publication: 7 February 2013
Inspection Report published 7 February 2013 PDF | 79.03 KB

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 14 January 2013, talked with people who use the service and talked with carers and / or family members. We talked with staff.

Our judgement

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

Reasons for our judgement

We looked at the medication policy and procedures for Direct Health. We were satisfied the policy made it clear to staff what their roles and responsibilities were in administering or prompting medication use.

We looked at three staff records. These demonstrated staff had received training in medication management at induction. We spoke with four staff. They all told us the training they received had helped them understand their responsibilities when administering medication. We asked two staff to talk us through their actions when administering medication. We were satisfied their practice ensured the safety of people using the service.

We looked at the care records of one person whose medication was being administered by a care worker. We were satisfied that the Medication Administration Record (MAR) sheet was being completed correctly. We noted there was monthly auditing of medication records to ensure staff were administering medication safely and correctly.