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Cheshire East Council Domiciliary Care Service Good

This service was previously registered at a different address - see old profile

All reports

Inspection report

Date of Inspection: 30 January 2014
Date of Publication: 25 February 2014
Inspection Report published 25 February 2014 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 30 January 2014, talked with people who use the service and talked with carers and / or family members. We talked with staff.

Our judgement

A safe system of recruitment was in place, helping to ensure that people were being cared for by suitable staff.

Reasons for our judgement

We asked the manager to tell us how they ensured their staff recruitment procedure protected the health and safety of people using the service and that the people they employed were fit to do their job.

We were shown the detailed recruitment policy and procedure that was in place. It gave clear guidance on how staff were to be properly and safely recruited. We were told that the job specification and the in depth interviews undertaken helped to ensure that only people with the correct qualifications, skills and experience were employed.

We looked at three staff personnel files. They contained proof of identity, application forms that documented a full employment history, a medical questionnaire and at least two professional references. We saw that checks had been carried out with the Disclosure and Barring Scheme (DBS) (previously the Criminal Record Bureau (CRB)) prior to the staff commencing their employment.