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Cheshire East Council Domiciliary Care Service Good

This service was previously registered at a different address - see old profile

All reports

Inspection report

Date of Inspection: 30 January 2014
Date of Publication: 25 February 2014
Inspection Report published 25 February 2014 PDF

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 30 January 2014, talked with people who use the service and talked with carers and / or family members. We talked with staff.

Our judgement

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

Reasons for our judgement

We asked the manager to tell us what systems were in place to ensure the handling of medicines in people's homes was safe.

We were told that all staff who handled medicines had received medicine management training. A discussion with one of the care support workers and an inspection of staff training files confirmed that this information was correct. We were also told that, following their training, the staff had to undergo a test to check if they were competent to handle medication.

Of the four people we spoke with, two told us they were capable of managing their own medicines, one told us the staff checked to see if they had taken their medicines when they should, and another person told us they were responsible for giving their relative their medicines.

We were shown a detailed policy and procedure in relation to the safe management of medicines that all staff had access to. The document gave clear guidance on ordering, obtaining, storing, recording and the administering of medication. We were also shown the Employee Handbook, given out to all staff to enable easy reference to the medication policy and procedure.

We were told that when senior support staff visited people in their homes to review their care, support and progress, they would check to see if they had received their medicines as prescribed. They did this by speaking to the people who use the service and by checking that the medication administration record (MAR) sheets had been filled in accurately.