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Archived: Millingdale House

All reports

Inspection report

Date of Inspection: 26 October 2011
Date of Publication: 20 December 2011
Inspection Report published 20 December 2011 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Not met this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

Our judgement

Recruitment practices were not sufficiently robust to evidence that the people employed were considered suitable to work with vulnerable people.

User experience

We did not speak to people living at the home about this outcome.

Other evidence

We checked the recruitment records for five members of staff who worked at the home. We saw that most staff had completed an application form but an application form could not be found for one employee.

Application forms recorded the name of two employment referees, a person’s employment history and a criminal conviction declaration: this had not been signed by one person. A photograph and ID had been obtained from the applicants and a record of the interview questions and responses had been retained in some instances.

The date that people started work at the home had been recorded and we saw that care staff ‘shadowed’ experienced staff for a number of days before they worked unsupervised – this varied from person to person. The manager told us that new staff ‘shadowed’ until their Criminal Records Bureau (CRB) check had been received.

The manager had recorded a CRB disclosure number for the people employed but this was not dated so it was not possible to determine if CRB checks had been in place prior to staff commencing work at the home. We noted that two written references had not been obtained for most of the staff whose records we checked. This provided insufficient evidence that staff employed at the home were considered suitable to work with vulnerable people.