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Archived: Millingdale House

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Inspection report

Date of Inspection: 26 October 2011
Date of Publication: 20 December 2011
Inspection Report published 20 December 2011 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

Our judgement

The home was clean but there was an increased risk of infection due to care staff undertaking both care and domestic tasks. This was exacerbated by the lack of staff training.

User experience

The relatives that we spoke with told us that they had always found the home to be clean.

Other evidence

We had received some information prior to our site visit that the home was dirty and poorly maintained.

We toured the premises and found that, although some rooms were provided with basic furniture and fittings, they were all clean. Bathrooms and toilets were also found to be clean.

There were slight odours in two bedrooms but it was evident from discussion with the manager that every effort had been made to keep rooms free from unpleasant odours.

The manager told us that no domestic staff were employed at the home and that care staff undertook cleaning as well as caring duties. Particular attention must be paid to infection control when care staff undertake domestic duties. We saw that sanitising fluid was situated at the entrance to the home and in other key areas and that protective clothing was made available to staff.

The manager explained to us the action that she would take if there was an outbreak of an infectious illness at the home and this showed an understanding of safe infection control practices.

Staff training records evidenced that staff had not had training on infection control and we advised the manager this was an area that needed to be addressed.