Archived: Core Children's Services - Disability - North East, Yorks & Lincs

Atlas 8, Balby Carr Bank, Doncaster, South Yorkshire, DN4 5JT (01246) 812188

Provided and run by:
Core Assets Children's Services Limited

Important: This service is now registered at a different address - see new profile

All Inspections

24, 25 January 2013

During a routine inspection

As part of this inspection we spoke with the parents of three young people who used the service to seek their views. They said that they were happy with the support their children received. We found that the young people's views and experiences were taken into account in the way the service was provided in relation to their care. When we asked one person if staff treated their child and themselves with respect they said, "Absolutely."

The young people experienced care, treatment and support that met their needs and protected their rights. One parent said, 'We have got to know them well and they have been very helpful." When we asked if staff listened to them they said, "We cannot fault them." People told us the same support staff came consistently to work with their children.

The young people who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening. The young people were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard. Parents said that the support staff encouraged their children to be as independent as possible.

We found that the provider had an effective system to regularly assess and monitor the quality of service that the young people received. The parents we spoke with told us they were happy with the service provided.