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Archived: Edward Hain Hospital

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Inspection report

Date of Inspection: 8 July 2013
Date of Publication: 9 August 2013
Inspection Report published 09 August 2013 PDF

Overview

Inspection carried out on 8 July 2013

During a routine inspection

People we spoke with who used the service referred to themselves as patients. Therefore in this report we will use the same terminology. This inspection looked at five key outcome areas: consent to care, the provision of care, the suitability of the premises, staff training and supervision, and quality monitoring.

We spent time on the ward and talked to three patients who had received treatment on the ward. They were all positive about the care they had received. Comments made by patients included �the staff are wonderful�, �they [the staff] always explain what is going to happen�, and �I have no concerns, but I wouldn�t hesitate to say something if I did�. Patients told us the staff always asked for their consent before providing care and treatment. One person said the staff had explained their treatment to them fully and in a way that was clear and understandable.

We saw the premises were clean throughout, and the hospital provided a safe environment.

People were cared for by staff that were supported to deliver care and treatment safely and to an appropriate standard.

The hospital had quality assurance processes in place to monitor and improve the services they provided.