The Care Quality Commission

Archived: The Dental School

Knowledge Spa, Royal Cornwall Hospital, Truro, Cornwall, TR1 3LJ (01726) 627561

Provided and run by:
Peninsula Community Health C.I.C.

Important: This service was previously managed by a different provider - see old profile
Important: The provider of this service changed. See new profile
Important: The provider of this service changed. See new profile

All Inspections

12 March 2013

During a routine inspection

People who used the service told us their privacy and dignity were respected. They also said their views and experiences were taken into account in the way the service was provided and delivered in relation to their treatment. One person said, 'It's the best dental service I've ever received. It's absolutely fantastic. It's slow but you get the best possible service.'

People experienced care, treatment and support that met their needs and protected their rights. The people we spoke with said they received good dental care from students who were well supervised. One person said, "The students did everything right. They listened to me, sought my opinion, discussed the treatment plan with their supervisor and then shared the outcome with me to see if I was ok with it.'

People were protected from the risk of infection because appropriate guidance had been followed and people were cared for in a clean, hygienic environment. All of the people we spoke with said the dental school was clean and hygienic.

People were treated by dental students who were supervised by suitably qualified, skilled and experienced dentists.

The provider had an effective system to regularly assess and monitor the quality of service that people received. The provider also had an effective system in place to identify, assess and manage risks to the health, safety and welfare of people using the service and others.